Last updated: October 16, 2026
This Privacy Policy explains how ecommerce website (“we”, “us”) collects, uses and protects your personal information when you visit our website or place an order.
Information we collect
- Contact and delivery details you give us, such as your name, email address, phone number and shipping address.
- Order information, including the products you buy and your order history.
- Payment details needed to confirm your order. For bKash payments we record the bKash number and Transaction ID (TrxID) you enter. We never ask for or see your bKash PIN or OTP.
- Account information if you create an account, such as your login email and password (stored in encrypted form).
- Technical information such as your IP address, browser type and pages visited, collected through cookies and similar technologies.
How we use your information
- To process, deliver and support your orders.
- To verify payments and prevent fraud.
- To reply to your messages and provide customer support.
- To improve our website, products and services.
- To send order updates. We only send marketing messages if you have agreed to receive them.
Sharing your information
We do not sell your personal information. We share it only with parties needed to run the store, such as delivery partners, payment providers and website hosting or email services, and when the law requires it.
Cookies
We use cookies to keep your cart and login working and to understand how the site is used. You can block cookies in your browser settings, but parts of the store may not work properly.
Data retention and security
We keep your information only as long as needed for the purposes above or to meet legal and accounting obligations. We take reasonable technical and organisational steps to protect it, but no online service can be guaranteed to be completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop marketing messages, by using our contact page.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its updated date.
Contact us
If you have questions about this policy, please reach us through our contact page.